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Browser Back Button Not Restoring Context When There Is Browser Script at Applet Level (Doc ID 2758467.1)

Last updated on JULY 14, 2021

Applies to:

Siebel CRM - Version 20.12 and later
Information in this document applies to any platform.

Symptoms

Browser back button not restoring context when it has browser script.
When one or more of the applets or BC's of a view has browser scripts, and it is used the browser back/forward button to go to that view, the query/sort/PDQ context is not maintained.

Browser script on any applet, for example:


The issue can be reproduced at will with the following steps:

Context: in one or more of the applets or BC's of a view that has browser scripts.

1. Do a query on the Prospect screen.
2. Navigate to another screen.
3. Use the back button of the browser to go back to the Prospect screen - the query is not maintaining.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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