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Unable to Perform Merge Records for Loyalty Members Using Script (Doc ID 2758478.1)

Last updated on MARCH 08, 2021

Applies to:

Siebel Loyalty Engine - Version [20448] and later
Information in this document applies to any platform.


When attempting to perform Merge Records using Script
the following error occurs.

An error occurred while writing the record.
Please continue or ask the system administrator to verify the application configuration if the problem persists. (SBL-DBC-00111)
ORA-06550: line 127, column 16: PL / SQL: ORA-00942: table or view does not exi

1. Go to Loyalty Members Applet
2. Select Two Loyalty Members
3. Select the Custom Button Merge Members that invokes Custom Business Service testWS


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