My Oracle Support Banner

Query On Calculated Field Returns All Caps (Doc ID 2759732.1)

Last updated on MARCH 16, 2021

Applies to:

Siebel CRM - Version 20.9 and later
Information in this document applies to any platform.

Symptoms

Query on calculated field in Siebel 20.9 returns all caps when calculated expression have an field with Force Case set to UPPER


STEPS
-----------------------
1) The issue can be reproduced at will with the following steps:

-Tools>Create Workspace>Contact BC
-Field: Full Name
-Add Calculated Value: [Last Name] + [First Name] + " " + [M/M]
-For Field: Last Name, Set Force Case Attribute to: Upper
-Deliver

-Login to Client
-Contact List Applet
-Query on Full Name Column
-Value is displayed in UPPER Case for last name like:

ADMINITRATORSiebel

2) Custom Scenario:

In "Order Entry - Orders" BC have a custom calculated field "DB BahnCard Character" with expression:

IIF([DB Card Type]="BC25" OR [DB Card Type]="BC50",IIF([DB Product Code]="BUS","BahnCardBusiness","BahnCard"),IIF([DB Card Type]="BC100","BahnCard100","BahnCard"))

Force Case is set to UPPER for DB Product Code field.

In custom workflow, which queries "Order Entry - Orders" BC (worfklow operation step) and uses "DB BahnCard Character" field as an output.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.