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Smart Scripts Not Working After Upgrade to Siebel 20.8 getting ERROR:scripting error occurred during script execution (event: Script_Open). Please notify your system administrator.(SBL-CSP-00231) (Doc ID 2762419.1)

Last updated on MARCH 29, 2021

Applies to:

Siebel SmartScript - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
After importing smartscript getting the error: scripting error occurred during script execution (event: Script_Open). Please notify your system administrator.(SBL-CSP-00231)

Symptoms


A particular smartscript is not getting launched after importing it upon upgrade from Siebel 15.6 to Siebel 20.8, and throwing the below error

ERROR
-----------------------
SBL-CSP-00231


Changes

 none

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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