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Dynamic Drilldown Is Not Working In "Tactics GanttChart Ax Applet - Home Page OUI" Applet (Doc ID 2762911.1)

Last updated on MARCH 23, 2021

Applies to:

Siebel Marketing - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Dynamic Drilldown is not navigating to respective destination views upon drilldown on "Name" field on "Tactics GanttChart Ax Applet - Home Page OUI". Instead always navigated to "Campaign Administration List-More Info" view even type field value is not "Campaign". Where as in Siebel 8.1 drilldowns used to navigate to respective destination views based on Type value for Tactics Plan records

The issue can be reproduced at will with the following steps:
1. Login to Marketing application
2. In "Tactics GanttChart Ax Applet - Home Page OUI" drilldown on Name field other than Type "Campaign" Tactics Plan record.
For example select record of Type is Program, Event Plan...etc
3. System always navigate to "Campaign Administration List-More Info" without any data
4. If we drilldown on Tactics record of Type "Campaign" navigates properly to destination view "Campaign Administration List-More Info" with data

Cause

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In this Document
Symptoms
Cause
Solution
References


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