My Oracle Support Banner

NEW URL POPUP IN ATTACHMENT APPLETS ENDS WITH SBL-DAT-00498 ERROR AFTER SBL-UIF-00400 ERROR (Doc ID 2763418.1)

Last updated on MAY 13, 2022

Applies to:

Siebel CRM - Version 20.11 and later
Information in this document applies to any platform.

Symptoms

There is 'New URL' button in attachment applet. When clicking the button, 'Add URL' pop-up is displayed.

If 'Add' button is clicked without filling URL field, the following error is displayed:

No attachment. Either a file or a url needs to be specified for attachment(SBL-UIF-00400)

Now, after closing the error pop-up, fill the URL field with a correct url and click 'Add', the following error is displayed:

'Attachment Name' is a required field. Please enter a value for the field.(SBL-DAT-00498)

To avoid this, you have to close the 'Add URL' pop-up, invoke 'Undo Record' and re-click the 'New URL' button.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.