Wrong Error Message When Duplicate Attachment/URL Records Are Created (Doc ID 2763449.1)

Last updated on MAY 13, 2022

Applies to:

Siebel CRM - Version 20.11 and later
Information in this document applies to any platform.

When creating 2 records with the same file or URL in any attachment applet, the following message is displayed:

An Attachment with this name already exists. Would you like to replace it?

But when 'OK' button is clicked, it does not replace the record but removes the new record. 'Cancel' button does the same.

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In this Document

Symptoms

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