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How To Troubleshoot Srvrmgr or Siebel Server Startup Failure Due To Fatal error (2555922) or SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (Doc ID 2763852.1)

Last updated on APRIL 02, 2021

Applies to:

Siebel Call Center - Version 21.3 and later
Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Goal

This document contains details on how to obtain more information on the reason(s) for the errors messages below:

Fatal error (2555922): Could not open connection to Siebel Gateway configuration store (%1:%2)., exiting...

SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store

Note: Siebel Gateway Server, Siebel Gateway Name configuration store, Siebel Gateway Registry or simply Gateway Server may be interchangeably used on this document.

Solution

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In this Document
Goal
Solution
References

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