How To Troubleshoot Srvrmgr or Siebel Server Startup Failure Due To Fatal error (2555922) or SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store
(Doc ID 2763852.1)
Last updated on MAY 24, 2024
Applies to:
Siebel Call Center - Version 21.3 and laterSiebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
Goal
This document contains details on how to obtain more information on the reason(s) for the errors messages below:
Fatal error (2555922): Could not open connection to Siebel Gateway configuration store (%1:%2)., exiting...
SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store
SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store
Note: Siebel Gateway Server, Siebel Gateway Name configuration store, Siebel Gateway Registry or simply Gateway Server may be interchangeably used on this document.
Solution
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In this Document
Goal |
Solution |
JDBC Tracing |
Oracle Database |
DB2 UDB |
Windows OS |
Unix/Linux OS |
References |