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After Upgrade to IP17 or later Finsechannel Application Render Blank and SBL-UIF-00251 in logs (Doc ID 2763890.1)

Last updated on APRIL 11, 2023

Applies to:

Siebel CRM - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

FINSeChannel Application is rendering blank page and following errors occurs in Object Manager logs:


The issue can be reproduced at will with the following steps:
1.Update Siebel (application and DB) from Ver 16.19 to Ver 20.9.
2. Verify current Siebel application level is Ver 20.9. (verified using opatch)
3. Apply Siebel Application Patch Id 32372985
4. Verify current Siebel application level is Ver 21.1. (verified using opatch)
5. Execute Incremental Reposiroty Merge Development Environment UPGREP
6. Execute Incremental Reposiroty Merge Development Environment UPGPHYS
7. Login to FINS eChannel OM. Login FAIL! Ver 21.1.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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