After 21.3 Update Applet Inspect Does not Work Errors SBL-DAT-00389 and SBL-UIF-00303
(Doc ID 2764172.1)
Last updated on MARCH 29, 2021
Applies to:
Siebel eCommunications - Version 21.3 and laterInformation in this document applies to any platform.
Symptoms
Inspect does not work after 21.3 Update
Following errors in Object Manager Logs:
The issue can be reproduced at will with the following steps in customer environment:
1. Created the new workspace ‘dev_xxx_contactlist’, modified Contact List Applet and interchanged First Name and Last Name controls in the list applet.
2. Login into the web client, navigated to Workspaces view and selected ‘dev_xxx_contactlist’.
3. Click on Open and Inspect respectively to inspect the workspace.
4. Close the workspace
5. Navigate to Contacts -> All Contracts View, the contact list applet disappeared in the view.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |