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In 20.12, Workflow Monitoring When Enabled In RR Gives Error "SBL-BPR-00236: A Workflow Monitor Definition Level was not found" (Doc ID 2764540.1)

Last updated on DECEMBER 15, 2023

Applies to:

Siebel CRM - Version 20.12 and later
Information in this document applies to any platform.


On 20.12 version, after setting up Workflow Monitoring Level to 4 - Debug, for example, when executing the Workflow Process the following error occurs:


As a result no data is captured in the Workflow Instance Monitor view.

The issue can be reproduced at will with the following steps:

1. Go to Workflow Monitoring Configuration and locate the WF being monitored
2. Set Monitoring Level to 4-Debug
3. Run the Workflow




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