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Service Call to BPM From Siebel Server Not Working With IE browser - error 'Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings (...)' (Doc ID 2765487.1)

Last updated on APRIL 07, 2021

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

Siebel EAI - on version: 20.6

On a Test / Development environment, when invoking service calls URL to BPM from Siebel server, it is not working when using IE browser, but same link is opening fine in Google Chrome browser
URL used is:
https://172.xx.yy.zz/ProcessCoreDataMed_v1_0Web/1


Error returned:

This page can’t be displayed

Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://172.xx.yy.zz again. If this error persists, it is possible that this site uses an unsupported protocol or cipher suite such as RC4 (link for the details), which is not considered secure. Please contact your site administrator.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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