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ODBC Driver Not Installed After Installing IP 15 Siebel Tools (Doc ID 2765945.1)

Last updated on APRIL 02, 2021

Applies to:

Siebel Tools - Version 15.18 [IP2015] and later
Information in this document applies to any platform.


When attempting to install Siebel Tools the following error is found in the $SIEBEL_TOOLS_HOME\cfgtoollogs\oui\installActionsYYYY-MM-DD_HH-MM-SS.log log file, and expected Siebel ODBC drivers are not properly created.

INFO: Calling Action w32OcxRegActions10. RegisterOCX
OcxPath = C:\Siebel\\Tools_1\bin\srcvw3.dll
WorkingDir = C:\Siebel\\Tools_1\bin

INFO: Exception thrown from action: RegisterOCX
Exception Name: ErrorRegisteringOCXException
Exception String: OLE initialization or OCX load error while registering OCX
Exception Severity: 0

The issue can be reproduced at will with the following steps:

1. Login to Windows machine
2. Run module.exe using "Run as Administrator" option




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