Product Configurator Page Is Crashing With An Error : SBL-ISS-00666 After Browser Refresh (Doc ID 2767697.1)

Last updated on MAY 15, 2023

Applies to:

Siebel eConfigurator - Version 19.8 and later
Information in this document applies to any platform.

Siebel application is crashing after browser refresh is performed in product configurator page

The issue can be reproduced at will with the following steps:
1. Login to eSales Application

2. Navigate to Catalogue screen

3. Drill down on any customizable product

4. Click on customize button

5. Add any child product

6. Do browser refresh

7. Again add one more child product

After Step 7 :-

In 20.6 ==> It is throwing error message

In 8.1.1.9 ==> No error, Products getting added properly after browser refresh as well

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In this Document

Symptoms

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