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In 20.9 Browser Back Button Clears Current PDQ. (Doc ID 2767965.1)

Last updated on APRIL 14, 2021

Applies to:

Siebel Financial Services CRM - Version 20.9 and later
Information in this document applies to any platform.

Symptoms

In Siebel 20.9 whenever we drilldown on a record on a list applet and click on browser back button the PDQ context is lost. This works fine in Siebel 20.6

The issue can be reproduced at will with the following steps:

  1. Login into Siebel
  2. Navigate to Sales Funnel List
  3. Select a PDQ "Past Due Opportunities"
  4. Drill on one opportunity record.
  5. Click on the browser back button.

Observe the PDQ is cleared and the record context is lost.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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