In 20.9 Browser Back Button Clears Current PDQ.
(Doc ID 2767965.1)
Last updated on APRIL 14, 2021
Applies to:Siebel Financial Services CRM - Version 20.9 and later
Information in this document applies to any platform.
In Siebel 20.9 whenever we drilldown on a record on a list applet and click on browser back button the PDQ context is lost. This works fine in Siebel 20.6
The issue can be reproduced at will with the following steps:
- Login into Siebel
- Navigate to Sales Funnel List
- Select a PDQ "Past Due Opportunities"
- Drill on one opportunity record.
- Click on the browser back button.
Observe the PDQ is cleared and the record context is lost.
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