My Oracle Support Banner

My Calendar Applet Not Displayed at the Expected Location On Home Page View in 20.12 (Doc ID 2773206.1)

Last updated on JUNE 17, 2021

Applies to:

Siebel CRM - Version 20.12 and later
Information in this document applies to any platform.

Symptoms

"eCalendar Daily Applet Home Page - HI" not displayed at the expected location on Home Page View

After upgrading from Siebel IP 2013 to 20.12 patch update, "Home Page View (WCC)" does not display "eCalendar Daily Applet Home Page - HI" when "Sales Message Alert List Applet Tiny" is placed before the former.
After modifying this Applet's Item Identifier to 217, it becomes available, but not in the correct location.

The issue can be reproduced through the following steps:
------------------------------------------------------------------

1. Using Siebel WebTools, navigate to Views, edit "Home Page View (WCC)" and configure "eCalendar Daily Applet Home Page - HI" to Item Identifier position "217".
2. Drag and drop "Sales Message Alert List Applet Tiny" to Item Identifier position "215".
3. Login to Siebel application, open the corresponding workspace, and Inspect that workspace to notice ""eCalendar Daily Applet Home Page - HI" is not visible.

Changes

The order of Applets and their display is not working after upgrading Siebel from IP 2013 to 20.12 patch update.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.