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When Using The oAuth To Authenticate The Outbound Rest API Getting The Error: SBL-EAI-05000: Business Service call returned error code ERR_REQ_REST_OUTBOUND and message: RESTOutboundBusvc.processRequest : RestOutbound exception for request preparation (Doc ID 2773339.1)

Last updated on JUNE 11, 2023

Applies to:

Siebel CRM - Version 20.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to invoke the outbound Rest API webservice and returns the below error:

Changes

To set up Outbound Rest API service in Siebel to call the External Rest API : PreCheck Service based on Security Protocol as OAuth2

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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