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When trying to update "Desktop Integration Siebel Agent (DISA)" from a previous version to 21.3 updates, Inline Editing is Disabled (Doc ID 2773517.1)

Last updated on MAY 27, 2021

Applies to:

Siebel CRM - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

When trying to update "Desktop Integration Siebel Agent (DISA)" from a previous version to 21.3 updates. For some reason, DISA stop working and user are unable to use Inline Editing to open attachments files in the Siebel UI Application. Only the following information below was captured on DISA log file. 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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