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Added A Custom Theme But The Changes Are Not Visible In GUI After Selecting It From The Drop-down (Doc ID 2774187.1)

Last updated on MAY 10, 2021

Applies to:

Siebel CRM - Version 20.12 and later
Information in this document applies to any platform.

Symptoms

Added a custom theme but the changes are not visible in GUI after selecting it from the drop-down.


The issue can be reproduced at will with the following steps:


1. Place the custom theme file in the 'custom' folder.
2. Create a manifest file entry pointing at the custom css file - files/custom/theme-sni.css
3. Create a new LOV for the custom theme name.
4. Create a new manifest expression entry for the new theme.
  Name: SNI Theme
  Expression:LookupName (OUI_THEME_SELECTION, Preference ("Behavior", "DefaultTheme")) = "SNI_THEME"
5. Manifest Administration - Create a new entry for SNI_THEME' with Type = Application and Usage Type = Theme
  Object expression has “SNI” condition and the Files is pointing to the custom css file.
6. PLATFORM DEPENDENT - Cloned the OOB entry and created one for “SNI” in the expression.
7. Selected the new theme in the user preference for the logged in user.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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