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How to Control Siebel DISA Inline Edit Feature ? (Doc ID 2775222.1)

Last updated on MAY 12, 2021

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Goal

1 : Does the EDIT option be disabled in the DISA pop up based on a particular field status. For Ex: Attachment can be edited only if Service Request Status = "In-progress" and if status is "Closed" then the editing button must be disabled ?

2 : The PDF document generated in the Siebel system must be opened by default using ADOBE Reader if the file should not be edited and if the file is allowed to be edited then it opens in "PDF Editor" application. Can this type of customization be done in Siebel escripting ?
 

Solution

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In this Document
Goal
Solution
References


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