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Uncaught SyntaxError: Unexpected Token '<' found in Browser's Console (Doc ID 2775698.1)

Last updated on DECEMBER 15, 2021

Applies to:

Siebel CRM - Version 20.8 to 21.8 [Release V17]
Information in this document applies to any platform.

Symptoms

On 20.8 version, when starting a new session without any cookies or other browser data (browser cache completely cleaned) the following error message is found in the Browser Console:

Replication conditions:

    1. Configure the environment with Multitabbing and bounce.
    2. Create a dev workspace.
    3. Modify any active BS and add a browser script.
    4. Deliver the changes.
    5. Restart Siebel services.
    6. Access CallCenter from Chrome (or any browser) after clearing the cache/stored files and cookies.
    7. Upon login, in the browser's console the error can be seen.

 

Changes

 The issue is only replicable if:

  1. Multitab is set.
  2. A browser script is added to a Business Service.
  3. Browser's cache is completely cleared.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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