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Unexpected Timeout Warning Pop-up At User Relogin In Siebel Application Object Manager (Doc ID 2776583.1)

Last updated on MAY 14, 2021

Applies to:

Siebel CRM - Version 20.3 and later
Information in this document applies to any platform.

Symptoms

On : 20.3 version, Client Functionality

Session timeout warning pop-up is displayed immediately at user relogin into the Siebel Application Object Manager.

Your session is going to expire. Please click OK to extend the session


The issue can be reproduced with the following steps:

1)Login in to Siebel Application Object Manager.
2)Staying idle for more than x minutes, where x is the time set for application session timeout;
3)Session timeout warning pop-up is displayed. Click “OK”. After that the login page is displayed.
4)Login in to application with the same user id and password. Immediately after login Session timeout warning pop-up is coming.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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