When Trying To Navigate To Server Administration View Or Logging to Server Command-line Interface "Handshake Failed" Error Is Returned and SBL-SVR-09127 Is Found In the Enterprise Log File (Doc ID 2777116.1)

Last updated on MAY 17, 2021

Applies to:

Symptoms

Servermgr component tasks are getting exhausted and it gives "Handshake Failed" error when Siebel Administrator tries to go to Server Administration views.
When trying to login to srvrmgr command-line interface the following output is returned on the screen:

Changes

The customer has added custom code to Application_Start event where an asynchronous request is made to query logged users via a workflow process request.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.