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How To Convert HTML Entity Encoded Value In EAI (Doc ID 2777232.1)

Last updated on DECEMBER 07, 2022

Applies to:

Siebel CRM - Version 20.10 and later
Information in this document applies to any platform.


In an inbound web service call to Siebel application, receiving a field value that's both url-encoded and html-encoded (or in other words HTML entity encoded), such as "<;100" and "<;0.5" -

Using unescape(string) in eScript to url-decode and convert "<;100" into "<100".

There aren't any functions or methods in Business Service or eScript that converts "<" into "<".

Looking for Business Service / methods to do the conversion.
Examples of HTML entities:

Entity Name Description Result
  non-breaking space
< less than <
> greater than >
& ampersand &
" double quotation mark "
' apostrophe '

XML Converter does not work because the converter expects fully qualified XML structure.


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