My Oracle Support Banner

Siebel Patch Update Installation Reported with Error "Apache_3rdparty_link.ksh: Not Found" (Doc ID 2779190.1)

Last updated on JULY 12, 2021

Applies to:

Siebel CRM - Version 21.2 to 21.6 [Release V17]
Information in this document applies to any platform.

Symptoms

While installing Siebel 21.2 & later as patch update on existing instance, installation logs shows error "apache_3rdparty_link.ksh: not found", but this error will not impact patch update.

oraInstall2021-04-24_03-49-44-PM.err

"ksh: /opt/siebelsia/SIA_17/SES/gtwysrvr/bin/apache_3rdparty_link.ksh: not found"


Steps:

  1. Download 21.2 & later installables
  2. Stop Siebel Instance
  3. Invoke 21.2 & later installation as patch update
  4. Once the installation is completed, errors reported in oraInstall*.log

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.