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Picklist Dropdown Values Are Not Visible Completely where More Values Are Present in Dropdown (Doc ID 2782748.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel Financial Services CRM - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

If user open any Pick-list Drop-down has more values , Clicking on Dropdown to select Values , Picklist does not show full values .

 

STEPS
---------------
1)Go to Service Request screen – > Service Request List View -> Service Request Form Applet

2) Make sure the list applet has 15+ records so that the side page navigation bar appears

3) The picklist should also have more values ( around 15+ Values) - Go to service request form Applet -> Click on SubStatus dropdown

4) Now to see the first value, use the side scroll bar to move up- while scrolling up the Picklist

5) Full values are not visible even after scrolling half way up

 

 

 

 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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