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Server Busy Message: Siebel Application Object Manager crashing while accessing Zookeeper (Doc ID 2784853.1)

Last updated on JULY 06, 2021

Applies to:

Siebel Communications, Media and Energy CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

when attempting to access Siebel the following Zookeeper crash occurred.

CALL STACK -

zookeeper +0x4c46 = zoo_set_log_stream() +0x1396
zookeeper +0x4f22 = zoo_set_log_stream() +0x1672
zookeeper +0x3fbc = zoo_set_log_stream() +0x70c
zookeeper +0x475a = zoo_set_log_stream() +0xeaa
zookeeper +0x9259 = zookeeper_init() +0x2f9
sslcns +0x1210 = zkConnector::ZKConnect() +0x100
sslcns +0x2f73 = CSSNSClient::OpenProcess() +0x773
sslcns +0x26fe = CSSNSClient::Connect() +0x36e
sslcns +0xccf2 = NSConnect() +0x62
siebmtsh +0x1008b = SmiCleanupDetTask() +0x542b
siebmtsh +0x839c
siebmtsh +0x3992
siebmtsh +0xa9e0
siebmtsh +0x2c490 = SmiRegisterThrdCleanUpFunc() +0x2ca0
KERNEL32 +0x162c4 = BaseThreadInitThunk() +0x24
ntdll +0x61e39 = RtlSubscribeWnfStateChangeNotification() +0x439
ntdll +0x61e04 = RtlSubscribeWnfStateChangeNotification() +0x404

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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