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Siebel upgrade from "8.1.1.11 to IP21.5" process cannot complete returning error, "The following languages are present in the Siebel server installation but are missing from the database and will not be upgraded" (Doc ID 2785059.1)

Last updated on JUNE 28, 2021

Applies to:

Siebel CRM - Version 21.5 and later
Information in this document applies to any platform.

Symptoms

Running Siebel upgrade from version 8.1.1.11 to IP 21.5 and having the database different then "Binary Sort order" while choosing in database configuration screens "yes, apply configuration changes now" following error occurs:

ERROR
-----------------------
"The following languages are present in the Siebel server installation but are missing from the database and will not be upgraded: FRA.Only the below languages will be upgraded: 3611514UNABLE TO GET SCHEMA VERSION. PLEASE VERIFY THAT YOU HAVE SPECIFIED THE CORRECT TABLE OWNER (DBO) AND YOU HAVE SELECT ACCESS TO THE S_APP_VER TABLE"

Upgrade process started without having the database in "Binary Sort Order".

Changes

Siebel environment was upgraded from version 8.1.1.11 to IP 21.5.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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