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Siebel eClinical Application Getting Logged Out When Closing Workspace Dashboard Which Is Launched From Home Page View (Doc ID 2786491.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Siebel CRM - Version 21.5 and later
Information in this document applies to any platform.

Symptoms

In Siebel eClinical application, after navigating to Workspace dashboard from the Home Screen and then closing the dashboard by click the X button,  it shows the login page instead of going back to the Home screen.

The issue can be reproduced at will with the following steps:
1. Login to Siebel eClinical application and the landing view is the vanilla "Home Page View (LS)"
2. Open the Workspaces dashboard by clicking the cube icon
3. Click the X icon to close the dashboard
4. It logs out the application and shows the Login page


Changes

 Recently upgraded to Siebel 21.5.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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