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Siebel Application Object Manager Components Crash With SBL-OSD-02006 (SIGABRT) After Applying 21.5 Monthly Update On Multi-Language Installation (Doc ID 2786525.1)

Last updated on JUNE 24, 2021

Applies to:

Siebel CRM - Version 21.5 and later
Information in this document applies to any platform.

Symptoms

After applying 21.5 monthly update on top of 19.12 multi-language installation the application object manager is crashing (process termination) with the following call stack (the callstack file can be found under siebsrvr/bin directory):

STEPS
-----------------------
1. Apply 21.5 monthly update on top of the existing 19.12 multi-language installation (ENU+ESN)
2. Bring the Siebel environment up
3. Try to login to the Siebel application object manager
4. The Siebel application object manager crashes during the startup process

Changes

21.5 monthly update installation on top of the existing 19.12 multi-lingual installation (ENU+ESN)

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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