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Opportunity Product/Revenue Not Updated When Product/Promotion Is Added to the Related Auto-Quote using "Update Opportunity" (Doc ID 2787359.1)

Last updated on JUNE 28, 2021

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

"Update Opportunity" from Quotes can be invoked in 2 ways depending on which Siebel Application is being used:

The signal is a single business service "ISS Revenue Synchronization Service"

The SIS OM Update Revenue Workflow Process invokes the method "SISOMUpdateOppty" and the following is seen in the log:

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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