When sending an email using F9 Functionality, multiple SQL's are triggered
(Doc ID 2787733.1)
Last updated on OCTOBER 28, 2022
Applies to:
Siebel CRM - Version 20.4 and laterInformation in this document applies to any platform.
Symptoms
When sending an email using F9 Functionality, multiple SQL's are seen in the Object Manager log.
The issue can be reproduced at will with the following steps:
- Log in to the application.
- Use the keyboard F9 or use the menu bar File > Send Email...[F9] to send an email.
- In the object manager log file, multiple SQL's are generated when the email is sent.
EventContext EvtCtxApplet 4 000000025fc81194:0 2020-12-03 13:15:14 Send Communication Applet (EmailSend)
ObjMgrSqlCursorLog Execute 5 000000025fc81194:0 2020-12-03 13:15:14 End: ExecuteStmt for Sql Cursor at e83e390
ObjMgrSqlCursorLog Execute 5 000000025fc81194:0 2020-12-03 13:15:14 End: ExecuteStmt for Sql Cursor at e83e390
ObjMgrSqlCursorLog Execute 5 000000025fc81194:0 2020-12-03 13:15:14 End: ExecuteStmt for Sql Cursor at e83e390
ObjMgrSqlCursorLog Execute 5 000000025fc81194:0 2020-12-03 13:15:14 End: ExecuteStmt for Sql Cursor at e83e390
ObjMgrSqlCursorLog Execute 5 000000025fc81194:0 2020-12-03 13:15:14 End: ExecuteStmt for Sql Cursor at e83e390
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |