Upgrep Crashes During Upgrade to 21.5 with Exception code: 0xc0000005 (Doc ID 2787854.1)

Last updated on JUNE 11, 2024

Applies to:

Siebel CRM - Version 21.5 and later
Information in this document applies to any platform.

When attempting to run UPGREP, the following error occurs in Windows Event Viewer.

The issue can be reproduced at will with the following steps:
1. Remove SWSE Configuration
2. Run 21.5 binaries
3. Run UPGREP

Applied 21.5 binaries and started the UPGREP utility from the Siebel Upgrade Wizard.

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In this Document

Symptoms

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