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PostInstallDBSetup Utility Fails With the Message “Post Installation Database Setup execution failed abruptly.” (Doc ID 2788297.1)

Last updated on JUNE 30, 2021

Applies to:

Siebel Call Center - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

Siebel Update 21.5 for SES has been applied to the existing Siebel Update 21.2 as below.

1.    There is an existing Siebel version. First attempt uses 21.2.
2.    Siebel Update 21.5 for SES is applied.
3.    Necessary parameters are provided for PostInstallDBSetup.
4.    Binary installation part finishes without an issue.
5.    When  PostInstallDBSetup is started, it shows the message “Post Installation Database Setup execution failed abruptly.’


After the Update installation is done, PostInstallDBSetup Utility starts. Then the installer shows the error message below.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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