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Siebel Remote - Transaction Processor (TxnProc) Failing with Error SBL-DCK-00147 Upon Trying to Read Large EIM Generated DX File (Doc ID 2788632.1)

Last updated on AUGUST 18, 2021

Applies to:

Siebel CRM - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Transaction Processor is failing with errors when trying to perform synchronize DB.

TxnProc.log

GenericLog GenericError 1 0000040c60933748:0 2021-05-06 17:12:57 (dlogrevreader.cpp (69) err=3006 sys=0) SBL-GEN-03006: Error calling function: UTLDLogDbReadOper
GenericLog GenericError 1 0000040c60933748:0 2021-05-06 17:12:57 (lppmain.cpp (741) err=1114259 sys=0) SBL-DCK-00147: Error reading transaction from database.
Trace TracingInfo 3 0000040c60933748:0 2021-05-06 17:12:57 Rollback before exit



Steps:

  1. Create Remote user in Siebel application
  2. Perform synchronize
  3. On regular base, when user is trying to synchronize DB the component TxnProc is failing with errors

Changes

 Recent EIM job

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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