Siebel not Returning Expected Results for a SQL Statement
(Doc ID 2788672.1)
Last updated on JULY 06, 2021
Applies to:
Siebel CRM - Version 16.9 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
On : 16.9 [IP2016] version, Configuration - General
When trying to associate Promotions to a sales order, picklist was not returning any records, running the SQL against DB several records were returned.
The issue can be reproduced at will with the following steps:
1. Open the Application
2. Go to "Add Promotion ListApplet"
3. Try to add a Promotion, no records displayed although it should
Just executing same SQL executed against DB returned records
Changes
Upgrade from 11G DB to 12C
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |