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Smart Script Is Not Formatted Correctly When ADM Project Is Migrated From Source To Target (Doc ID 2788674.1)

Last updated on JUNE 30, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] to 21.6 [Release V17]
Information in this document applies to any platform.

Symptoms

Using synchronous migration of a smartscript, which includes script, the target smartscript has the script out of format
The target format of the smartscript should be the same as the source environment, which includes indents, carriage returns and spaces

The issue can be reproduced at will with the following steps:
1. Create a smartscript, add in a script using the correct formatting
2. Add the smartscript to an ADM project and session
3. Using synchronous migration, move the smartscript from source to target
4. Review the target, the formatting of the smartscript is not the same as the source. This appears to have removed the carriage returns and spaces

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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