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BI Publisher Login With Siebel Security Model For Siebel User Fails With "Received fatal alert: handshake_failure" Error After Entering Credentials (Doc ID 2789267.1)

Last updated on AUGUST 16, 2021

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

After running Siebel Upgrade from Siebel 19 to Siebel 21.5, the BIP is not able to startup. The below error is found in the bipublisher.log:

at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
{http://xml.apache.org/axis/}hostname:xxxx.com
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade from Siebel 19 to Siebel 21.5. Try to start BIP

Changes

 Upgraded to the latest Siebel version 21.5

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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