Incorrect Commit Time From 'GetResponseTime' Method After applying 20.8 PS
(Doc ID 2791739.1)
Last updated on JULY 15, 2021
Applies to:Siebel Field Service - Version 20.8 to 21.6 [Release V17]
Information in this document applies to any platform.
After applying 20.8 PS, Business Service 'FS Holiday API Service' > Method: 'GetResponseTime' calculates Commit Time incorrectly
The issue can be reproduced at will with the following steps:
1. Login to Siebel Field Service Application
2. Go to Administration Service -> Schedules ,create record with following schedule
Output :03/15/2021 08:30:00.
The Expected Output is 03/12/2021 17:00:00
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