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When Selecting a Workflow Policy Conditions with Operation "IN", "NOT IN", "LIKE", "NOT LIKE", "BETWEEN", Get SBL-UIF-00299: Wrong field values or value types detected in field Value. (Doc ID 2791818.1)

Last updated on FEBRUARY 28, 2022

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.


When creating a new Workflow Policy Conditions with Operation "IN", "NOT IN", "LIKE", "NOT LIKE", "BETWEEN". For some reason, the following error message occurs and is not possible to select one of these conditions above a show in the screenshot below.


NOTE: The same issue occurs with different Workflow Policy Conditions when trying to selecting one of these Conditions Operation "IN", "NOT IN", "LIKE", "NOT LIKE", "BETWEEN".




The following error message was captured in the Application Object Manager log file:




Steps to reproduce the issue:


1. Login into Siebel app.

2. Go to Sitemap > Business Process > Workflow Policies.

3. Create a new Policy "Test" for Workflow Object(Service Request).

4. Create a new Condition(Service Request Owner Group).

5. When selecting the Operation for "IN", "NOT IN", "LIKE", "NOT LIKE", "BETWEEN", the following error message popup in Siebel UI:


[1]Wrong field values or value types detected in field Operation. Please re-enter your field values. If you need additional assistance, please refer to the documentation.(SBL-UIF-00299)

[2]Invalid comparison value for this field. The operators LIKE, NOT LIKE, IN, NOT IN, and BETWEEN cannot be used with this Field. Please select another comparison to continue.(SBL-SFS-00133)





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