After Applying 21.4 Monthly Update Or Above SRProc Fails to Start Or Crashes - diccache.dat Is Not Properly Created - SBL-GEN-00255 / SBL-OSD-01000 / Exception code 0xffffffff08
(Doc ID 2791932.1)
Last updated on JANUARY 21, 2022
Applies to:
Siebel CRM - Version 21.4 to 21.8 [Release V17]Information in this document applies to any platform.
This may surface when applying monthly update 21.4 and above
Symptoms
Automated Solution Alert: Do not delete or modify this document without first referring to Doc ID 2778233.1.
When attempting to bring a recent upgraded 21.4 Siebel environment SRProc component is failing to start.
The error message found in the Siebel Enterprise log file, namely <enterprise_name>.<siebel_server_name>.log may be any of the following:
Changes
Installation of 21.4 Monthly update
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |