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After Applying 21.4 Monthly Update Or Above SRProc Fails to Start Or Crashes - diccache.dat Is Not Properly Created - SBL-GEN-00255 / SBL-OSD-01000 / Exception code 0xffffffff08 (Doc ID 2791932.1)

Last updated on JANUARY 21, 2022

Applies to:

Siebel CRM - Version 21.4 to 21.8 [Release V17]
Information in this document applies to any platform.
This may surface when applying monthly update 21.4 and above


Automated Solution Alert: Do not delete or modify this document without first referring to Doc ID 2778233.1.

When attempting to bring a recent upgraded 21.4 Siebel environment SRProc component is failing to start.

The error message found in the Siebel Enterprise log file, namely <enterprise_name>.<siebel_server_name>.log may be any of the following:


Installation of 21.4 Monthly update 


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