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After Applying 21.4 Monthly Update Or Above SRProc Fails to Start Or Crashes - diccache.dat Is Not Properly Created - SBL-GEN-00255 / SBL-OSD-01000 / Exception code 0xffffffff08 (Doc ID 2791932.1)

Last updated on AUGUST 28, 2023

Applies to:

Siebel CRM - Version 21.4 to 21.12 [Release V17]
Information in this document applies to any platform.
This may surface when applying monthly update 21.4 and above

Symptoms

The issue can be reproduced at will with the following steps:
1. Install or apply 21.4 Monthly Update
2. Bring the Siebel Server up
3. SRProc component fails to start with SBL-GEN-00255 error

Changes

Installation of 21.4 Monthly update 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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