My Oracle Support Banner

After Restoring the Production Database in Test Environment, Users Are Facing Error: Your current application is running in ENU language and the seed data LOV of type ACCESS_RESOURCE_TYPE name BUS_SVC cannot be found (Doc ID 2793382.1)

Last updated on AUGUST 27, 2021

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

The Production Database back up was restored in Test environment. The Siebel Test configuration were adjusted, but users are facing the following error:


FINSObjMgr_enu*.log file:

 

Your current application is running in ENU language and the seed data LOV of type ACCESS_RESOURCE_TYPE name BUS_SVC cannot be found in the database for that language. This is most likely that the current database was not created with ENU seed data. Please make sure the database contains seed data for the language in which your application is running. Note that this issue would prevent your application to run properly.





STEPS
-----------------------
It was informed that the following steps were executed:


1. The Production database full back up was taking and restored to Test environment using Database tools (utilities not specified),
2. adjusted Siebel systems settings (no details provided)
3. and Siebel was started up in the appropriate order (gtwy, tomcats and siebel server).



Changes

 Siebel Test database content was replaced by the full Production database .

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.