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"The Same Values For VOD Name, VOD Type Already Exist" UI Error When Stepping Off A Record in Product List Applet (Doc ID 2793513.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel CRM - Version 19.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to update a record in the Product Form Applet, the following error occurs.

The same values for 'VOD Name, VOD Type' already exist"

The issue can be reproduced at will with the following steps:
1. Add script to the BC on Product Form Applet
2. Deliver the changes
3. Open the UI, navigate to the Product Form Applet and step off a record

Changes

 Script had been added to the applet and there were other configuration changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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