Siebel Remote - Synchronization failing with error SBL-DCK-00110: Cannot find information for node %1
(Doc ID 2794565.1)
Last updated on FEBRUARY 21, 2023
Applies to:
Siebel CRM - Version 15.5 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On a Development environment, when trying to start Siebel Client or Tools to initialize the Local database, some synchronization errors are shown:
SBL-DCK-00175: Cannot open connection to server [HostName]. The Synch Manager component on the server is most likely unavailable.
SBL-NET-01218: The connection was refused by server [HostName]. No component is listening on port 40400.
b) in SynchMgr component logs:
SBL-DCK-00110: Cannot find information for node [ClientName]
Steps to replicate that error:
1. Start Siebel Tools or Client selecting Local DataSource;
2. See the expected prompt for 'Local database is not found (...)' - suggesting to connect to server to synchronize;
3. Enter the required Siebel Remote parameters;
4. See the errors reported as synchronization session attempts to start.
Due to this issue, Developer or Remote user(s) cannot have the Local DBF initialized on local Tools machine.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |