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20.11 County Field Dropdown Icon Is Missing On Contact Address MVG Applet (Doc ID 2796742.1)

Last updated on AUGUST 06, 2021

Applies to:

Siebel CRM - Version 20.11 and later
Information in this document applies to any platform.


After upgraded from IP 2016 to Siebel 20.11,  the Country dropdown icon is missing on Contact  > Address MVG Applet.

The same picklist is on Account->Address MVG Applet, it works perfectly and can see County dropdown Icon.

1. Log into Application
2. Click on Contact Screen
3. Click on Address MVG Applet
4. Select the County Field on MVG Applet - Dropdown Icon is missing
5. Click on + sign to open popup applet to create new address
6. select County field to click dropdown icon but its missing.


Upgraded from IP 2016 to Siebel 20.11.


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