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20.11 County Field Dropdown Icon Is Missing On Contact Address MVG Applet (Doc ID 2796742.1)

Last updated on AUGUST 06, 2021

Applies to:

Siebel CRM - Version 20.11 and later
Information in this document applies to any platform.

Symptoms

After upgraded from IP 2016 to Siebel 20.11,  the Country dropdown icon is missing on Contact  > Address MVG Applet.

The same picklist is on Account->Address MVG Applet, it works perfectly and can see County dropdown Icon.


STEPS
-----------------------
1. Log into Application
2. Click on Contact Screen
3. Click on Address MVG Applet
4. Select the County Field on MVG Applet - Dropdown Icon is missing
5. Click on + sign to open popup applet to create new address
6. select County field to click dropdown icon but its missing.



Changes

Upgraded from IP 2016 to Siebel 20.11.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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