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Error SBL-DAT-00215 On Drill Down To A Record In 'ADVANCED FIND' (Doc ID 2796816.1)

Last updated on OCTOBER 12, 2023

Applies to:

Siebel Financial Services CRM - Version 20.3 and later
Information in this document applies to any platform.

Symptoms

After using Advanced Search to query for a contact or Account, an error is received while trying to drill down to a record in 'Advanced Find'.

Steps to reproduce the issue

1. Go to Administration - User> Employees
2. Select Record with Administrator. See that Position is Siebel Administrator
3. Change the Position of the user to say "ERM AnonUser"
4. Save the changes.
5. Go to Advanced Search
6. Search in Account Name with "*"
7. Click on First Record record.
8. Account Detail - Contacts View is displayed.
9. Click on Second Record record in Search Results

ERROR

This operation is not allowed when there are no records displayed. Please execute a query that returns at least one record or add a new record.(SBL-DAT-00215)
Command Invoke Method requires a value for argument SWEView.(SBL-UIF-00279)

Changes

Change is to use different position other than Siebel Administrator for the logged in user.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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