Import of a LOYALTY Program Fails In RR Environment With Error SBL-EAI-04401
(Doc ID 2797759.1)
Last updated on AUGUST 23, 2023
Applies to:
Siebel Loyalty Engine - Version 17.0 [IP2017] to 21.8 [Release V17]Information in this document applies to any platform.
Symptoms
When trying to migrate a Loyalty Program from Source (DR) to Target (RR) environment either using ADM Deployment or Loyalty Program Export/Import, the error below occurs.
Changes
In Siebel CRM 17.x, "compiled" Repository data has been moved to S_RR* tables.
As a result Repository Objects such as S_PICKLIST and S_APPLET are no longer used in Runtime Environments and they are empty.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |