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Import of a LOYALTY Program Fails In RR Environment With Error SBL-EAI-04401 (Doc ID 2797759.1)

Last updated on AUGUST 06, 2021

Applies to:

Siebel Loyalty Engine - Version 17.0 [IP2017] to 21.7 [Release V17]
Information in this document applies to any platform.

Symptoms

When trying to migrate a Loyalty Program from Source (DR) to Target (RR) environment either using ADM Deployment or Loyalty Program Export/Import, the error below occurs.

 

Changes

In Siebel CRM 17.x, "compiled" Repository data has been moved to S_RR* tables.

As a result Repository Objects such as S_PICKLIST and S_APPLET are no longer used in Runtime Environments and they are empty.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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