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DataBase Configuration Wizard Is Failing With Error "Invalid username/password; login denied, cannot be validated at this time" (Doc ID 2799043.1)

Last updated on AUGUST 12, 2021

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Customer had installed the Siebel 16.0 in an environment having following architecture

st1:GatewayServer (during installation selected gateway server option only from the wizard)
st2:Siebelserver, EAI connector, DB configuration Utilities(selected these option only from the wizard.
ss3:Oracle database Server

To install Database in Siebel Server machine, invoked database configuration wizard.

It was failing with error "Invalid username/password; login denied, cannot be validated at this time"

As per the config_*.log, it was failing at odbcsql test

FINER: configUtil runProgram Executing Command: /bin/sh -c /siebel/16.0.0.0.0/ses/siebsrvr/bin/odbcsql /s SIT2IP16_DSN /u SADMIN /p *********** /l logfile.txt validationQuery.sql
Aug 10, 2021 12:12:59 PM oracle.siebel.configurator.utility.ConfigUtility runProgram
FINER:
ODBC error 00000 in SQLConnect:
Unknown ODBC error!
(native error 0).
Unable to login using specified ODBC parameters.
Aug 10, 2021 12:12:59 PM oracle.siebel.configurator.utility.ConfigUtility runProgram
INFO: Config Util Exit Value: 255
Aug 10, 2021 12:12:59 PM oracle.siebel.configurator.utility.ConfigUtility runProgram
FINER: ConfigUtil RunProgram output: ODBC error 00000

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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