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Siebel ESD 21.4 Install Error (Doc ID 2800127.1)

Last updated on AUGUST 18, 2021

Applies to:

Siebel Marketing - Version 21.4 and later
Information in this document applies to any platform.

Symptoms


When trying to install ESD ( esd-21.4-install.exe ) from Email Marketing Server 21.4 version the following error occurs:

Flexeraaw7$aaa: Windows DLL failed to load
at Flexeraaw7.af(Unknown Source)
at Flexeraaw7.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)

The error occurs only when operating system of the server is Windows Server 2019.


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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