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SBL-UIF-00269 Error When Clicking Any Literature Record (Doc ID 2801305.1)

Last updated on AUGUST 26, 2021

Applies to:

Siebel CRM - Version 20.12 and later
Information in this document applies to any platform.

Symptoms

In Partner Portal application, a custom view was added as below:

  1. Copy 'User Catalog List View' to 'XXX User Catalog List View'.
  2. Copy 'User Catalog List View - Literature' to 'XXX User Catalog List View - Literature'.
  3. In 'XXX User Catalog List View - Literature' view, disable 'User Catalog Category List Applet' and change Item Identifier for 'User Catalog List Applet - Literature' applet from 0 to 1.
  4. For 'User Catalog RootSubCategory List Applet', change the View property from 'User Catalog List View - Literature' to 'XXX User Catalog List View - Literature' for 'Original' and 'Literature' Drilldown Object records.

Then after going to the 'XXX User Catalog List View - Literature' by drilling down from 'XXX User Catalog List View', the following error occurs when trying to select any record in the 'User Catalog List Applet - Literature' applet.

[1]Cannot locate record within view: XXX User Catalog List View - Literature applet: XXX User Catalog List Applet - Literature.(SBL-UIF-00269) [2]Invalid operation when not executed.(DAT00471)

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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